Welcome to https://whiteglove.com (the “Site”). We understand that online privacy is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by White Glove (collectively, “Services”) (“Authorized Customers”).
Children Under the Age of 16
Our Site is not intended for children under 16 years of age. No one under age 16 may provide any Personally Identifiable Information on the Site. We do not knowingly collect Personally Identifiable Information from children under 16. If you are under 16, do not use or provide any information on this Site or through any of its features, register on the Site, make any purchases through the Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at firstname.lastname@example.org or by mail to: 280 N. Old Woodward, Suite 300, Birmingham, MI 48009 or by phone to: 844-567-7760.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your Individual Privacy Rights for more information.
Information We Collect
What Personally Identifiable Information is collected?
“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
- We collect the following information from our Authorized Customers (those who sign up to do business with us): the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell. We do not collect your social security number or credit card information.
- Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment.
- Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Site. For example, when you use the Site, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Site. We may also collect information about actions you take when using the Site, such as links clicked.
- Cookies: We may log information using cookies, which are small data files stored on your browser by the Site. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Site.
What organizations are collecting the information?
In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information, or provide additional relevant advertisements and offers related to consumer requests, or to notify you about changes to our Site. We may also contact you to carry out our obligations and enforce our rights from any contracts entered into between the Authorized Customers and us, including for billing and collection or for any other purpose with the consent of Authorized Visitors and Authorized Customers.
With whom may the information be shared?
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers, with our affiliated agencies, and third-party vendors. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.
Third-Party Use of Personal Information
We may share your information with third parties when you explicitly authorize us to share your information.
As stated above, the Site may use third-party service providers to service various aspects of the Site. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. The Site currently uses the following third-party service providers:
- MailChimp, Mailgun, PostMark, Infusion Soft and Hubspot – these services are used for email and contact management, delivery of email updates and newsletters. We store any contact information submitted through the sites and communications may also be managed by these platforms.
At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in our sole discretion. How is Personally Identifiable Information stored?
Personally Identifiable Information collected by White Glove is securely stored and is not accessible to third parties or employees of White Glove except for use as indicated above.
From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.
Opt-out of Facebook remarketing here
Opt-out of Google remarketing here
On the Site, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows us to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at 844-567-7760.
Are Cookies Used on the Site?
Users may, at any time, prevent the setting of cookies, by the Site, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of the Site may be entirely usable.
How does White Glove use login information?
White Glove uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
Disclosure of Personally Identifiable Information
We will disclose Personally Identifiable Information to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety, rights, or property of our Visitors and Authorized Customers.
How does the Site keep Personally Identifiable Information secure?
All employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a unique password to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, are protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences. Any transmission of Personal Identifiable Information is at your own risk.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at email@example.com.
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting firstname.lastname@example.org. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
ADDITIONAL RIGHTS RELATED TO YOUR PERSONAL INFORMATION
Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at email@example.com to be removed from our mailing list.
Access – You may access the personal information we have about you by submitting a request to firstname.lastname@example.org .
Amend – You may contact us at email@example.com to amend or update your personal information.
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.
SENSITIVE PERSONAL INFORMATION
YOUR INDIVIDUAL PRIVACY RIGHTS
- Being informed about your personal data and how we control or process it
- Viewing and obtaining a copy of the personal data we maintain about you
- Amending or revising the personal data we maintain about you
- Having the personal data we keep about you erased (also known as the right to be forgotten)
- Objecting to the use of your personal data for direct marketing
- Restricting our use of the User Data we maintain about you
- Transferring the personal data we maintain about you to another entity
- Objecting to our use of the personal data we maintain about you
- Objecting to automated decision making or automated profiling
- Knowing from where we obtained your personal data
- Withdraw your previously provided consent (this right may only be available on a prospective basis)
- Filing a complaint with us or the appropriate governmental entity
To exercise any of your individual rights, please contact us using any of the following methods: by email at firstname.lastname@example.org or by mail to: 280 N. Old Woodward, Suite 300, Birmingham, MI 48009 or by phone to: 844-567-7760.
https://whiteglove.com contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.