Explore the reasons why your wealth management brand matters and how it can help you differentiate yourself in a crowded market.
Branding has always been a vital part of business, but it may be more critical now than ever before. It has emerged as a pivotal factor that can either make or break a financial advising firm’s success. Gone are the days when providing excellent financial advice alone sufficed to attract and retain clients. In this digital age, where information is abundant and consumer choices are diverse, a strong and well-crafted brand identity is essential for a financial advising firm’s sustained growth and credibility.
A 2021 Salsify Consumer Research Report found that 86% of consumers were willing to pay more for products or services offered by a brand they trust. This highlights the immense potential a well-established brand can have on your firm's success. In a sea of advisors, clients are actively seeking firms that stand out from the rest.
Define Your Unique Value Proposition
Forget thinking your brand is just a surface-level aesthetic. Now, the foundation of a standout brand is a well-defined unique value proposition (UVP). It's the essence of your communication, your visual identity and the experience you offer. Understand your target audience’s pain points, goals and aspirations to tailor your message effectively.
It's tempting to fall back on the safe ideas and tired claims that financial advisors often overuse. An analysis of the top 30 institutional asset managers (as defined by Hoovers.com) confirmed and demonstrated that the larger firms were only as successful at differentiating themselves as their smaller competitors.
This chart shows that 57% of the leading firms described themselves as “client-focused.” A common mistake is thinking you are different simply by the services you offer. Although prioritizing the client is commendable, this term only provides a little in setting the firm apart.
Create a Strong Visual Identity
A visually appealing and consistent brand identity is vital for leaving a lasting impression. Ditch the industry bubble and seek inspiration beyond financial services. Think fashion brands, engaging lifestyle companies, even quirky local businesses. What makes their branding distinct? How does it connect with their audience?
Establish a cohesive brand identity that reflects your values, personality and expertise. Design a professional logo, select a color palette and choose fonts that align with your brand’s image. Apply these visual elements across all touchpoints, including your website, social media profiles, marketing materials and office space. Consistency builds recognition and trust, making your brand easily recognizable and memorable.
Craft an Engaging Brand Story
Compellingly telling your brand’s story helps humanize your services and build emotional connections with potential clients. Don't just tell people what you do. Show them why you're the perfect fit. Craft a robust communication strategy that showcases your expertise, personality and values. Use compelling visuals, clear language and genuine storytelling to convince them you're the guiding light they need. Share your journey, core values and motivations behind becoming a financial advisor. Ensure your brand story highlights your positive impact on your clients’ lives and showcases your expertise.
Financial advisors can ask themselves these questions to help them further define their professional identity:
These questions will help develop your brand’s story and also help identify your values and goals.
Create a Lead-Gen Focused Website
Your website is often the first point of contact for potential clients and modern branding goes beyond static websites. Your website should be designed to capture leads and convert visitors into clients. Optimize for user experience and funnel them towards meaningful connections.
Be Active on Social Media
An active and engaging presence on social media is non-negotiable for building a standout brand. Use platforms like LinkedIn, Facebook, Instagram and Twitter to share valuable content, industry insights, success stories and personality posts. Respond to comments and messages promptly to show your commitment to client satisfaction and relationship building.
Jargon is Out, Clarity is In
Ditch the industry buzzwords like "holistic" and "fiduciary" in favor of clear, straightforward language that resonates with your audience. Focus on communicating online in a way that is easily understood and relatable to your clients.
Prioritize Client Experiences
A remarkable client experience can be a powerful driver of word-of-mouth referrals and positive reviews. Make sure your communication is personalized, responsive and empathetic. Listen actively to your client’s needs and concerns and go the extra mile to exceed their expectations. Happy clients are likelier to become brand advocates and help you stand out from competitors.
Technology is automating many fields, priming the financial consultative role to be next. Building a brand that stands out is essential for success. Remember, your brand is your story. Tell it with authenticity, clarity, and a touch of uniqueness, and watch your business flourish.
Not sure where to start? Click here to tune in to a recent episode of the FAST (Financial Advisor Strategy Talks) Podcast, where Johnny Sandquist, CEO of Three Crowns Marketing, lays out marketing tips for building your modern financial services brand.